Shipping Policy

Last Updated: 21/09/2024

Thank you for choosing CalmiGlow! We want to ensure your experience with us is as seamless as possible. Below is our shipping policy to keep you informed about our shipping practices.

1. Shipping Destinations

We currently ship to Italy. If you have any questions about shipping to your location, please contact us at [email protected] .

2. Processing Time

All orders are processed within [insert number of business days, e.g., 1-3 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders or during holiday seasons, processing may be delayed by a few days. Please allow additional time for your order to be processed.

3. Shipping Methods and Costs

We offer the following shipping options:

• Standard Shipping: Free Shipping

Shipping costs are calculated at checkout based on your location and the selected shipping method.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the shipping carrier’s website.

5. Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us at c[email protected] within 7 days of receipt. We will work with you to resolve the issue.

6. International Shipping

For international orders, please be aware that additional customs fees, duties, or taxes may apply. These charges are the responsibility of the customer and are not included in the shipping costs at checkout.

7. Contact Us

If you have any questions about our shipping policy, please reach out to us at [email protected].